I am getting the following error when I am trying to install Office on my brand new HP Pavilion laptop. Rolling back changes Please help! I pulled my hair out for about 12 hours before I resorted to using procmon to see what the heck was causing the issue.

I tracked it down to a registry key:. Right before the install fails, it checks this key, which my other machine didn’t have at all. It seems to be something related to apps installed through the store this had which was uninstalled previously.

I simply renamed the key and the install worked fine. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Install, upgrade and activate Microsoft and Office Search Community member. Abhratej Sahoo. This thread is locked.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Things that didn’t work: 1. DISM repair 3. Office removal tool said it wasn’t installed 5. Rebooting 6. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.

[SOLVED] Microsoft Office setup failed rolling back changes – Windows 10 – Spiceworks.Error installing Office Standard on Windows 10 build – Microsoft Community

 
This site in other languages x. Rolling back package indicates that the Office installation has failed and Office is trying to “roll back” the installation.