This has happened to me twice now, Any idea what is causing it, so I can stop it happening again? For no apparent reason, all office programs Word, Excel, Outlook have stopped responding, either by ‘hanging’ on the opening splash screen, or by displaying ‘not responding’ on a main screen showing only a skeleton outline. I’ve tried repairing – same symptoms – and reinstalling – still same.

I eventually found a solution I have the same problem with Powerpoint also, keep losing information. Seems to last 40 minutes before it locks up turning screens black. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Have tried both repair options, and a complete reinstall, to no effect. Will try a scannow later. Choose where you want to search below Search Search the Community.

I eventually found a solution:- For each product in turn:- Open in safe mode – still get same symptom. Now open in normal mode – now opens OK! I’d like to stop this happening, as it’s a pain to go through this process each time. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 2. Report abuse. Details required :. Cancel Submit. Previous Next. Please excuse ignorance, what do you mean open in ‘safe’ or ‘normal’ mode.

Please help. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi John and Susie, This is strange because running in safe mode is not supposed to change anything when you run not in safe mode. An additional step would be to run a scan to find and repair files. To do that, you would bring up a command prompt window in administrator mode.

In Cortana type Command. You will see Command Prompt. Right-click on that and run as Administrator. Then press the Enter key. I hope this information helps. Please let me know if you have any more questions or require further help. Andre for Directly Independent Advisor. Which Antivirus utility do you have installed? Have you tried disabling it temporarily to see if they launch without issue? Could you confirm if this also happens in the default Administrator account? Try running the programs again.

In reply to Andre for Directly’s post on September 25, I did try running as administrator right click run as administrator, but I’ll try your method next time to problem occurs. Antivirus is standard Windows Defender, but I can try disabling.

I’m running Windows Insider build latest build , in case that is relevant, but the issue has arisen on the last few builds. I’ve not managed to tie down any trigger for it happening. I was happily using Excel this morning, but later, when I tried to open, the problem had recurred. Try from the actual built in Administrator Account to isolate if the issue is specific to your user account or the system in general.

Which version of Windows 10 is currently installed? Will try that next time the problem occurs. Ah, you are on an Insider Build. This might actually be a bug. Although I would file it as a bug in Feedback Hub so the engineers know. Have done, thanks. I didn’t think it likely to be a bug in the Insider build, as Its just one of those things, this could even be a show stopper. This site in other languages x.

We are having a similar issue with excel on the desktop. We have not deployed out Onedrive or Sharepoint out the whole company. The Users if anything maybe using the built in Onedrive in windows 10, not the sync client. This issue does not deal with files on either one of those sources, but on File shares that are on the network.

This also happens when they try to save the file. I have looked at event log and gather data from there. Is there setting we can set to help performance issues?? As i see this becoming a even bigger issue when people start doing multiple edit at the same time to a document this size on Sharepoint or OneDrive that is shared. Let me know if there is any more information you need. Products 70 Special Topics 19 Video Hub Most Active Hubs Microsoft Teams.

Security, Compliance and Identity. Microsoft Edge Insider. Azure Databases. Project Bonsai. Education Sector. Microsoft Localization. Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. Enabling Remote Work. Small and Medium Business. Humans of IT. Green Tech. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Thanks for your feedback. Choose where you want to search below Search Search the Community.

Kok Keong Kan. I have disable hardware acceleration in Excel but unfortunately it’s still same. Any solution on this? Kok Keong. I have the same question 0. Report abuse. Details required :. Cancel Submit. OssieMac Volunteer Moderator. Does the problems occur throughout the day or only immediately after Startup? How satisfied are you with this reply? Select ‘End Process’ and wait, and wait, and wait Thank you for posting your query in Microsoft Office Community. If issue still persists, I suggest you to check and post back the error log from Event Viewer to help you better.

Now type eventvwr. Hope it helps. Reply with necessary information and the result to help you further. Thank you. Was this reply helpful? Yes No.

I eventually found a solution I have the same problem with Powerpoint also, keep losing information. Seems to last 40 minutes before it locks up turning screens black. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Have tried both repair options, and a complete reinstall, to no effect. Will try a scannow later. Choose where you want to search below Search Search the Community. I eventually found a solution:- For each product in turn:- Open in safe mode – still get same symptom.

Note: If you get a “You’re good to go” message after clicking Get Updates , you don’t have any new updates to install. If Update Options is missing and there’s only the About button, you either have a volume license install or your company is using Group Policy to manage Office updates.

Try Microsoft Update or contact your company help desk. To download an update manually, see Office Updates. If you would like to update Office but can’t open any of your Office apps, try repairing your Office suite:. Find and select your version of Microsoft Office on your computer. In the bar above, click Change. If this does not work, retry the steps, but choose Online Repair instead.

If you are still unable to open any apps, uninstall and reinstall Office. If Update Options is missing under Product Information , and the About button is the only option available, you either have a volume license or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest updates or contact your company help desk.

In reply to A. User’s post on January 1, Okay, I will check it. Thank you. In reply to Vijay A. Verma’s post on January 1, I will try this. In reply to Sandra Gainey’s post on January 1, Do the following to replace Normal. Sign in if the program requires administrator permission. After this, restart your Word application to check if you can use it to edit documents or create new files again.

Note: This fix may cause your activation key invalid after the reinstallation of MS Office. Make sure that your activation key can be used twice before taking the below steps. Keep your MS Office activation key and save it to another secure device. Re-install Microsoft Office on your PC and activate it with your serial key.

Except for finding the right solutions to solve the Microsoft office has stopped working error on Windows PC, it’s highly necessary to know the reasons that cause your Word malfunction. Here are the main reasons:. Another big issue that concerns users the most is the lost or unsaved Word file when Word stopped working.

If you’re editing a Word document when it happens, you’re likely to lose documents that haven’t been saved. In this section, you can learn how to recover unsaved Word documents with useful tips.

What’s more, a renowned file recovery tool is introduced to help you repair and recover lost Word documents in the simplest way. If you lost unsaved Word documents due to Word crash, Word not responding, Word stopped working, Word keeps freezing, or other Word problems, there are three ways for you to recover unsaved Word documents in Windows Link to the page to see details. For a Mac user, check this link to see how to recover unsaved Word document on Mac.

If the Word has stopped working error lead to file corruption or if you have deleted some crucial Word documents and need to get them back, EaseUS Data Recovery Wizard is a great choice. This software will not only help you recover lost files but also help you repair damaged documents during the recovery process. Choose the hard disk drive or a specific folder and click the “Scan” button. The software will start immediately scanning all lost data on the selected drive.

After the scan, click “Filter”, choose “Word” from the drop-down list, and click the tree view on the left side to navigate the wanted Word documents. You’re allowed to double-click and preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired Word file and click “Recover”. If you are looking for a reliable method to fix “Word has stopped working” error, solutions included in the above two parts are capable to help you out.

Kok Keong Kan. I have disable hardware acceleration in Excel but unfortunately it’s still same. Any solution on this? Kok Keong.

I have the same question 0. Report abuse. Details required :. Cancel Submit.

When I close any excel file, then even though Excel file closes fine but the Excel itself gets hung giving message of ‘Not Responding’ please see first screen shot below. Last time this happened was on an Excel document opened from OneDrive, but this is not limited to OneDrive and happens for SharePoint or even documents stored on local drive downpoad computer. When I click the X close button on top-right to close the excel, then gives the message as shown next screen shot where I select ‘Close the Program’ and then it rexponding after giving messages of ‘recovering the file When I microsoft office 2016 not responding windows 10 free download Excel again, the Excel shows me the recovered file as shown on the last screen shot.

There are several factors to check when experiencing ‘Not Responding’ error but you can start to troubleshoot the issue by performing or running Microsoft Office Configuration Analyzer Tool to analyze the cause of problem.

It does show the ‘Event Log’ winrows the crashes of the application, and some attached files. The event log shows following and attached files are a dump of various technical components I assume. EXE P2: miceosoft Make sure Excel is not in use by another process 3.

For detailed reference, please click this link. The windows automated updates last night might have solved the issue, as today it not occurring, but this issue occurs on and off. In past occurrences also it seems to have solved itself sometimes without any upgrades. Possibly another reason for the issue could be any “fluctuation” in interaction with the microsoft’s online servers for Office aplications even though the apps are installed on local PC, but it must be nlt regular app consistency checks with the online servers.

Should not be throughput or bandwidth issue, as haven’t seen it microsoft office 2016 not responding windows 10 free download itself no matter mmicrosoft long let it wait. Going by the trend it would be 22016 software issue, the components not integrating well within local environment and Office environment. There are no changes to environment variables or registery. Tried clearing all the credenitals in credential manager, tried with microsoft office 2016 not responding windows 10 free download sorts of IE combinations 32, 64, with and without Administrator mode.

Those messages obviously makes me skip quite a few of my heart beats as mostly it would be big document and would have spent hours updating it.

As for адрес own experience i had such issue with AutoRecovery in ON. After i switched it off the issue disappeared. While closing it gave the usual messages for adding comments during check-in etc.

It checks-in the file successfully but MS-Word keeps the document open and stuck with ‘Not Responding’ message. It’s just a microsoft 2015 shell (isolated) install free page document, no graphics.

It sounds so odd and ofice, looks like SharePoint is able to complete it’s action but forgets to pass on the buck to MS-Word and it keeps on waiting.

If SharePoint has habbit of forgetting then maybe apps should ping it multiple times. But on OneDrive that’s not the case. OffCAT real-time logging doesn’t show a thing. Just one sentence ‘Logging Started’ nothing after that. When running full repair of office – doesn’t show any running status. Micrisoft me think for a moment the full repair removed the office from my machine. Along with SharePoint, it downloac with document stored on One-drive also no surprise!

I know this issue has not been talk about for a little while. I am in the process of moving everyone slowly onto the platform and software suite. We current have it on about users spread across different countries and departments.

We are having a similar issue with excel on the desktop. We have not deployed out Onedrive or Sharepoint out the whole company. The Users if anything microsoft office 2016 not responding windows 10 free download using the built in Onedrive in windows 10, not respondnig sync client. This issue does not deal with files on either one of those sources, but on File shares that are on the network. This also happens when they try to save the microssoft. I have looked at event log and gather data from microsoft office 2016 not responding windows 10 free download.

Is there setting we can npt to help performance issues?? 206 i see this becoming a even bigger issue when people start doing multiple edit at the pffice time to a document this size on Sharepoint or OneDrive that is shared. Let me know if there is any more information you need. Products 70 Special Topics 19 Video Hub Most Active Hubs Microsoft Teams. Security, Compliance and Identity. Microsoft Edge Insider. Azure Databases. Project Bonsai. Education Nit. Microsoft Localization.

Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. Enabling Remote Work. Small and Medium Business. Humans of IT. Green Tech. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Sign In. Downloav any help to resolve doownload. Aljohn Bonifacio. Vivek Jain. Thanks Aljohn. OffCAT is a great tool, gives out lot of information in single place. Based on the event log, you may try these methods to resolve your issue: 1.

Thanks for the details, Aljohn. Will keep monotoring and try the steps if that happens again. Больше на странице again. Chad Rodriguez. Sergei Microsoft office 2016 not responding windows 10 free download. Notes: 1. Even though the message is in MS-Word, but it hangs the Excel as well.

Tags: me-too. Education Microsoft in education Office for students Office for microsoft office 2016 not responding windows 10 free download Deals for students and parents Microsoft Azure in education.

Green Tech. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Sign In. Appreciate any help to resolve this. Aljohn Bonifacio. Vivek Jain. Thanks Aljohn. OffCAT is a great tool, gives out lot of information in single place.

Based on the event log, you may try these methods to resolve your issue: 1. Thanks for the details, Aljohn. Will keep monotoring and try the steps if that happens again. Thanks again. Select ‘End Process’ and wait, and wait, and wait Thank you for posting your query in Microsoft Office Community. If issue still persists, I suggest you to check and post back the error log from Event Viewer to help you better.

Now type eventvwr. Hope it helps. Reply with necessary information and the result to help you further. Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

Hi John and Susie, This is strange because running in safe mode is not supposed to change anything when you run not in safe mode. An additional step would be to run a scan to find and repair files. To do that, you would bring up a command prompt window in administrator mode. In Cortana type Command. You will see Command Prompt. Right-click on that and run as Administrator. Then press the Enter key. I hope this information helps. Please let me know if you have any more questions or require further help.

Andre for Directly Independent Advisor. Which Antivirus utility do you have installed? Have you tried disabling it temporarily to see if they launch without issue? Read here why computers get viruses. But there is MS Office for sale, which is almost the same as Use special code from limitlessreferrals.

Order Now. If your system fulfills the above-mentioned minimum requirements then you will not face any problem in downloading and installing it. Download Now. However I promised a product code, so if you already have office files, you may use these product keys to activate it:. I am sure now you have successfully downloaded Microsoft Office and also the product key and now you want to install it.

 
 

Office not responding – Microsoft Community.Question Info

 
Feb 25,  · 1 x Windows 10 64 with Office 32bit. 1 x Windows 10 64 with Office 64bit. 1 x Windows 10 64 with Office 64bit. All 3 of them will have below issues randomly and intermittent. 1) when open multiple excel files on taskbar and want to switch from one excel file to another, the whole excel program will show not responding and hang. Note: The steps to install the or versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Office through one of the following: Microsoft HUP: If you bought Office for personal use through your company, see Install Office through HUP. Volume license versions: If you work in an organization that manages your Images. May 11,  · When Microsoft Office , or stops working or not opening on your PC, you can also use the Office repair feature to get the problem fixed in Windows 10/8/7: right-click on Office , Office or Office > Select Change; click Online Repair > click on Repair button.
Jan 01,  · Close Word. Open Control Panel – Programs and Features. Click on Microsoft Office in the list of installed apps. At the top click ‘Change’. Choose the Quick Repair. Once the Repair has completed, try opening Word. If Word does not open correctly, go back and choose the ‘Online Repair’ Option – it will take longer, but it will repair your Office. Jun 21,  · I found not Responding with Office on Win 10 bit every time I updated windows and Office latest. How to troubleshoot? · Hi, At which exact point will you experience the issue? Have you checked in the Event Viewer and see if there is anything useful recorded out there? This might happen for lots of reasons, try the steps mentioned in the. Aug 11,  · Office , Outlook Win 10 Home. AMD A Quad core CPU (64 Bit). 16Gb RAM. All updates are up to date. Outlook opens and downloads new mail, however, when ANYTHING is selected the dreaded ‘Not responding’ appears and the whole pc locks up. Wait several minutes and a drop-in box tells me its not working!
Jul 12,  · Re: Office – Excel ‘Not Responding’ message. Based on the event log, you may try these methods to resolve your issue: 1. Install the latest updates of Windows and Office and/or Repair Office programs. 2. Open the Microsoft Store app by typing “Microsoft Store” into the taskbar search and press Enter. Click on the icon and make sure you’re signed into the Microsoft account associated with your Office license. Click on the icon > choose Downloads and Updates. Aug 11,  · Office , Outlook Win 10 Home. AMD A Quad core CPU (64 Bit). 16Gb RAM. All updates are up to date. Outlook opens and downloads new mail, however, when ANYTHING is selected the dreaded ‘Not responding’ appears and the whole pc locks up. Wait several minutes and a drop-in box tells me its not working!
Jan 01,  · Close Word. Open Control Panel – Programs and Features. Click on Microsoft Office in the list of installed apps. At the top click ‘Change’. Choose the Quick Repair. Once the Repair has completed, try opening Word. If Word does not open correctly, go back and choose the ‘Online Repair’ Option – it will take longer, but it will repair your Office. Jul 12,  · Re: Office – Excel ‘Not Responding’ message. Based on the event log, you may try these methods to resolve your issue: 1. Install the latest updates of Windows and Office and/or Repair Office programs. 2. May 11,  · When Microsoft Office , or stops working or not opening on your PC, you can also use the Office repair feature to get the problem fixed in Windows 10/8/7: right-click on Office , Office or Office > Select Change; click Online Repair > click on Repair button. Jan 17,  · About Microsoft Office Microsoft Office is nowadays one of the most used versions of MS Office and in this article, I am going to provide it for free download with functional product keys and you can easily install it on Windows 10, 8, or 7 without any problem.. Here you will learn how to get a full free download of Microsoft Office with the product key in detail/5. Open the Microsoft Store app by typing “Microsoft Store” into the taskbar search and press Enter. Click on the icon and make sure you’re signed into the Microsoft account associated with your Office license. Click on the icon > choose Downloads and Updates.

 

Microsoft office 2016 not responding windows 10 free download.Office 2016 not responding

 

It checks-in the file successfully but MS-Word keeps the document open and stuck with ‘Not Responding’ message. It’s just a 2 page document, no graphics. It sounds so odd and wrong, looks like SharePoint is able to complete it’s action but forgets to pass on the buck to MS-Word and it keeps on waiting. If SharePoint has habbit of forgetting then maybe apps should ping it multiple times. But on OneDrive that’s not the case. OffCAT real-time logging doesn’t show a thing.

Just one sentence ‘Logging Started’ nothing after that. When running full repair of office – doesn’t show any running status. Made me think for a moment the full repair removed the office from my machine. Along with SharePoint, it happens with document stored on One-drive also no surprise! I know this issue has not been talk about for a little while. I am in the process of moving everyone slowly onto the platform and software suite. We current have it on about users spread across different countries and departments.

We are having a similar issue with excel on the desktop. We have not deployed out Onedrive or Sharepoint out the whole company. The Users if anything maybe using the built in Onedrive in windows 10, not the sync client.

This issue does not deal with files on either one of those sources, but on File shares that are on the network. This also happens when they try to save the file. I have looked at event log and gather data from there. Is there setting we can set to help performance issues?? As i see this becoming a even bigger issue when people start doing multiple edit at the same time to a document this size on Sharepoint or OneDrive that is shared. Hi, At which exact point will you experience the issue?

Thursday, June 22, AM. I following step as you reference already. Latest update windows 10 and Office 3. Create New profile monitor status. Monday, June 26, AM. Thanks for the update. Please feel free to post back with any findings.

Regards, Ethan Hua Please remember to mark the replies as answers if they helped. Tuesday, June 27, AM. Have you tried all procedures mentioned in article suggested by Ethan hua? Select Close. Follow the instructions in the window to find your Office apps. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box.

If you’re unable to install Office see Troubleshoot installing Office for more help. Start using an Office application right away by opening any app such as Word or Excel. Can’t find Office after installing? In most cases, Office is activated once you start an application and after you agree to the License terms by selecting Accept. Office might activate automatically. However, depending on your product you might see the Microsoft Office Activation Wizard.

If so, follow the prompts to activate Office. If you need activation help, see Activate Office. Upgrade to Microsoft to work anywhere from any device and continue to receive support. If you’re stuck at the Verifying…. On the first installation screen, select Continue to begin the installation process. Review the software license agreement, and then click Continue. Select Agree to agree to the terms of the software license agreement.

Review the disk space requirements or change your install location, and then click Install. Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don’t want. Make sure you download files only from the original microsoft. Cracked and other versions from untrusted sources most probably have a virus in it to steal your data or damage the computer. Read here why computers get viruses. But there is MS Office for sale, which is almost the same as Use special code from limitlessreferrals.

Order Now. If your system fulfills the above-mentioned minimum requirements then you will not face any problem in downloading and installing it. Download Now.

Jun 21,  · I found not Responding with Office on Win 10 bit every time I updated windows and Office latest. How to troubleshoot? · Hi, At which exact point will you experience the issue? Have you checked in the Event Viewer and see if there is anything useful recorded out there? This might happen for lots of reasons, try the steps mentioned in the. Feb 25,  · 1 x Windows 10 64 with Office 32bit. 1 x Windows 10 64 with Office 64bit. 1 x Windows 10 64 with Office 64bit. All 3 of them will have below issues randomly and intermittent. 1) when open multiple excel files on taskbar and want to switch from one excel file to another, the whole excel program will show not responding and hang. Sep 26,  · Office not responding This has happened to me twice now, Any idea what is causing it, so I can stop it happening again? For no apparent reason, all office programs (Word, Excel, Outlook) have stopped responding, either by ‘hanging’ on the opening splash screen, or by displaying ‘not responding’ on a main screen showing only a skeleton outline. Aug 11,  · Office , Outlook Win 10 Home. AMD A Quad core CPU (64 Bit). 16Gb RAM. All updates are up to date. Outlook opens and downloads new mail, however, when ANYTHING is selected the dreaded ‘Not responding’ appears and the whole pc locks up. Wait several minutes and a drop-in box tells me its not working!

At which exact point will you experience the issue? Have you checked in the Event Viewer and see if there is anything useful recorded out there? This might happen for lots of reasons, try the steps mentioned in the following article to troubleshoot the issue:. Please remember to mark the replies as answers if they helped.

If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. Run Outlook. Latest update windows 10 and Office I have seen your second response and it seems that your issue belongs to Outlook. As you have already discussed that you have tried creating new outlook profile, running outlook in safe mode,disable-enable cache mode,etc.

This issue might happen for lots of reasons, if you are using OST file, there might cause corruption issue in Outlook data file due to power failure of machine, virus attack, improper synchronization, etc and you can repair corrupt OST file using OST repair software. I would like to suggest you to implement some other fixes which are mentioned in this article;.

Hope it might help you!! Let me know if you need any further assistance!! Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads.

Remove From My Forums. Asked by:. Archived Forums. Sign in to vote. I found not Responding with Office on Win 10 bit every time I updated windows and Office latest. How to troubleshoot? Wednesday, June 21, AM. Hi, At which exact point will you experience the issue? Thursday, June 22, AM. I following step as you reference already. Latest update windows 10 and Office 3.

Create New profile monitor status. Monday, June 26, AM. Thanks for the update. Please feel free to post back with any findings. Regards, Ethan Hua Please remember to mark the replies as answers if they helped. Tuesday, June 27, AM. Have you tried all procedures mentioned in article suggested by Ethan hua? I would like to suggest you to implement some other fixes which are mentioned in this article; Learn here; How to Fix Outlook Not Responding Issue!!

Edited by aliceaggie Tuesday, June 27, AM. Hi, How is it going? Are you unblocked on this? Saturday, July 8, PM.

OfficeOutlook Win 10 Home. All updates are up to date. Wait several minutes and a drop-in box tells me its not working! Select ‘End Process’ and wait, and wait, and wait Thank you for posting your query in Microsoft Microsoft office 2016 not responding windows 10 free download Community. If issue still persists, I suggest you to check and post back the adobe captivate 7 free download free download log from Event Viewer to help you better.

Now type eventvwr. Hope it helps. Reply with necessary information and the result to help you further. Thank you. Downlozd microsoft office 2016 not responding windows 10 free download reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community.

I have tried the safe mode start, removed the Add-Ins but Outlook still freezes windoes Responding’ I have tried the Office Repair both the quick and longer optionsno difference. I am going to try reverting to Office to see if the problem is there. I have followed all the discussion links and not found an answer. Anyone with any idea what to do from here? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.

I have looked at event log and gather data from there. Is there setting we can set to help performance issues?? As i see this becoming a even bigger issue when people start doing multiple edit at the same time to a document this size on Sharepoint or OneDrive that is shared. Let me know if there is any more information you need.

Products 70 Special Topics 19 Video Hub Most Active Hubs Microsoft Teams. Security, Compliance and Identity. Microsoft Edge Insider. Azure Databases. Project Bonsai. Education Sector. Microsoft Localization. Microsoft PnP. Healthcare and Life Sciences. Internet of Things IoT. Enabling Remote Work. Small and Medium Business.

Humans of IT. Green Tech. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:.

Sign In. Appreciate any help to resolve this. Aljohn Bonifacio. Vivek Jain. Thanks Aljohn. OffCAT is a great tool, gives out lot of information in single place. Based on the event log, you may try these methods to resolve your issue: 1. Thanks for the details, Aljohn. Will keep monotoring and try the steps if that happens again. Thanks again. Chad Rodriguez. Sergei Baklan. Notes: 1. Cancel Submit. Hi, Please check the following link it will help you. Kind Regards, Engr. Jamshed Muhammad.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. DaveM Independent Advisor. Vijay A. Verma Volunteer Moderator. Try following one by one and see after every step whether it resolves the issue- 1. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start your application in safe mode and see if problem has gone away. If yes, then start application normally and disable add-ins one by one and start application again every time you disable an add-in to determine the culprit add-in.

Try repairing your office installation Quick repair is good enough. Try repairing your Office installation. Login to Windows with a new user profile and see if problem is resolved. Sometimes, this is caused due to application not being able to access the default printer. If this is the problem, then you will need to update your printer driver for default printer.

See if you have any of them installed. Close them one by one and see whether it helps. In reply to A. User’s post on January 1,

Possibly another reason for the issue could be any “fluctuation” in interaction with the microsoft’s online servers for Office aplications even though the apps are installed on local PC, but it must be doing regular app consistency checks with the online servers. Should not be throughput or bandwidth issue, as haven’t seen it resolving itself no matter how long let it wait. Going by the trend it would be a software issue, the components not integrating well within local environment and Office environment.

There are no changes to environment variables or registery. Tried clearing all the credenitals in credential manager, tried with all sorts of IE combinations 32, 64, with and without Administrator mode.

Those messages obviously makes me skip quite a few of my heart beats as mostly it would be big document and would have spent hours updating it. As for my own experience i had such issue with AutoRecovery in ON. After i switched it off the issue disappeared. While closing it gave the usual messages for adding comments during check-in etc. It checks-in the file successfully but MS-Word keeps the document open and stuck with ‘Not Responding’ message. It’s just a 2 page document, no graphics.

It sounds so odd and wrong, looks like SharePoint is able to complete it’s action but forgets to pass on the buck to MS-Word and it keeps on waiting. If SharePoint has habbit of forgetting then maybe apps should ping it multiple times. But on OneDrive that’s not the case. OffCAT real-time logging doesn’t show a thing. Just one sentence ‘Logging Started’ nothing after that.

When running full repair of office – doesn’t show any running status. Made me think for a moment the full repair removed the office from my machine. Along with SharePoint, it happens with document stored on One-drive also no surprise! I know this issue has not been talk about for a little while. I am in the process of moving everyone slowly onto the platform and software suite.

We current have it on about users spread across different countries and departments. We are having a similar issue with excel on the desktop. We have not deployed out Onedrive or Sharepoint out the whole company. The Users if anything maybe using the built in Onedrive in windows 10, not the sync client.

This issue does not deal with files on either one of those sources, but on File shares that are on the network. This also happens when they try to save the file. I have looked at event log and gather data from there. I have the same question 0. Report abuse. Details required :. Cancel Submit. OssieMac Volunteer Moderator.

Does the problems occur throughout the day or only immediately after Startup? How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Arya Independent Advisor. Hello Kok I am V. Arya, Independent Advisor, to work with you on this issue. Perform an online repair like this. Press Windows key, hold it and press r to open Run window. This has happened to me twice now, Any idea what is causing it, so I can stop it happening again?

For no apparent reason, all office programs Word, Excel, Outlook have stopped responding, either by ‘hanging’ on the opening splash screen, or by displaying ‘not responding’ on a main screen showing only a skeleton outline. I’ve tried repairing – same symptoms – and reinstalling – still same. I eventually found a solution I have the same problem with Powerpoint also, keep losing information. Seems to last 40 minutes before it locks up turning screens black.

Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Have tried both repair options, and a complete reinstall, to no effect. Will try a scannow later.

Choose where you want to search below Search Search the Community. I eventually found a solution:- For each product in turn:- Open in safe mode – still get same symptom.

Now open in normal mode – now opens OK! I’d like to stop this happening, as it’s a pain to go through this process each time. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 2.

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Upgrade to Microsoft to work anywhere from any device and continue to receive support. Choose Install Updates or Check for Updates.

If neither option is available, follow the additional steps provided in the pop-up window that appeared after you chose Check for Updates. If the Update option is missing or you’re unable to update, try Microsoft Update to install your Office updates through Windows. Thank you for using Office If you are looking for updates, Support has ended for Office To use the newest features and get the most up-to-date security updates, we recommend you get the latest version of Office. When do I get the newest features for Microsoft ?

What’s new in Microsoft Try one month free. Stay a step ahead with Microsoft Expand this section if you’re not sure of your installation type. Open an Office app to check your installation type Note: If you can’t open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first.

Newer versions of Office 1. Open any Office app, such as Word, and create a new document. Exit all Office apps. Click Get Updates. Work anywhere from any device with Microsoft Upgrade to Microsoft to work anywhere with the latest features and updates.

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Open any Office application, such as Word and create a document. Office Thank you for using Office Need more help? Get support. Expand your Office skills. If issue still persists, I suggest you to check and post back the error log from Event Viewer to help you better.

Now type eventvwr. Hope it helps. Reply with necessary information and the result to help you further. Thank you. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community.

I have tried the safe mode start, removed the Add-Ins but Outlook still freezes ‘Not Responding’ I have tried the Office Repair both the quick and longer options , no difference. I am going to try reverting to Office to see if the problem is there. I have followed all the discussion links and not found an answer.

Anyone with any idea what to do from here?